Shipping & Returns Policy

Lazy Stencils LLC
Last updated: September 12, 2026

We want every order to arrive correctly and be useful for your project. This policy explains our processing times, shipping options, returns, replacements, refunds, digital products, and custom-order terms.

​

Order Processing and Fulfillment

Shipping & Processing Times:

• Standard Shipping: Processing takes 1–4 business days.

• Expedited shipping: Ships the same or next business day.
   

Physical orders are prepared and fulfilled from 72 Hemlock Drive, Paramus, New Jersey.

Processing takes from 1-4 business days to make your stencils. Delivery may be affected by carrier delays, severe weather, holidays, customs processing, or an incorrect or incomplete shipping address.
 

Please review your shipping address carefully before submitting your order. If you discover an error, contact us as soon as possible. Once an order has entered production or has been transferred to the shipping carrier, we may be unable to change the address or cancel the order.
 

Urgent Orders

If you need your stencil on a tight deadline:

• Contact Me Directly: Send a message on WhatsApp or Instagram with the date you need it by, and I’ll tell you the exact shipping method to choose.

• Leave a Checkout Note: Let me know you need it as soon as possible in the order notes, and I’ll prioritize shipping it quickly.
   

Shipping Within the United States

We currently offer the following shipping options for U.S. customers:

• USPS Ground Advantage: approximately 3–10 business days after shipment.

• USPS Priority Mail: approximately 2–6 business days after shipment.

• UPS 2nd Day Air: approximately 1–3 business days after shipment.
   

Delivery estimates do not include order-processing time.

Business days generally do not include weekends or carrier holidays. For example, a UPS 2nd Day Air package shipped on Friday may arrive on Tuesday when Saturday delivery is not included or available.
 

Available shipping methods, prices, and estimated delivery windows will be displayed during checkout. Tracking information, when available, will be sent to the email address provided with the order.

​

Shipping to Canada

We ship to addresses throughout Canada. Delivery generally takes approximately 2–14 business days after shipment.

Customs processing may extend the delivery time. Canadian customers are responsible for applicable customs duties, import taxes, brokerage fees, and other charges imposed by Canadian authorities or the shipping carrier.

​

Shipping to Australia

We ship to addresses throughout Australia. Delivery generally takes approximately 10–35 business days after shipment.

International delivery times may vary because of customs processing, local carrier delays, weather, and other circumstances outside our control. Customers are responsible for applicable customs duties, import taxes, and local fees.

​

Other International Destinations

We ship to many countries outside the United States, subject to carrier availability, applicable laws, and destination-specific restrictions. If shipping is available to your country, the available method and cost will be displayed during checkout.

International customers are responsible for customs duties, import taxes, brokerage fees, and any other charges imposed by their country or the shipping carrier.

​

European Shipping

We currently do not ship physical products to European destinations, including European Union countries, the United Kingdom, Northern Ireland, Russia, and Belarus.
 

The EU General Product Safety Regulation, which has applied since December 13, 2024, introduced additional product-safety, documentation, labeling, traceability, and EU-based responsible-person requirements for many consumer products sold to customers in the European Union. Because we do not currently have the necessary European compliance arrangements in place, we have temporarily suspended shipping throughout Europe.
 

This is a business compliance decision and may be reviewed if our shipping and regulatory arrangements change.

​

Returns for Standard Physical Stencils

Standard, non-custom physical stencils may be returned within 14 calendar days after delivery.

To qualify for a return, the stencil must be unused, clean, undamaged, and in its original condition.

Before mailing a return, contact info@lazystencils.com for instructions. Do not send a return to our mailing address unless we specifically instruct you to do so.
 

If the stencil is not defective, damaged, or incorrect, the customer is responsible for the return shipping cost. We recommend using a trackable shipping service because we cannot issue a refund for a return that does not reach us.
 

Once the returned item has been received and inspected, an approved refund will be issued to the original payment method. Original shipping charges and return shipping costs are not refundable unless we sent an incorrect product or the stencil arrived damaged or defective.

​

Incorrect, Damaged, or Defective Stencils

If your stencil arrives incorrect, damaged, or defective, email info@lazystencils.com with:

• Your order number

• A description of the problem

• Clear photographs showing the issue
   

Once the problem has been confirmed, we will provide a free replacement at no additional shipping cost. If a replacement is unavailable or unsuitable, we may instead issue a full refund.

​

Custom Stencils

Custom stencils are created specifically for an individual customer and cannot be returned or refunded.

If a custom stencil has a production or design-preparation issue, or does not match the approved specifications, we will provide reasonable corrections at no additional charge. Changes involving new artwork, different dimensions, or a substantially different design may require a new quote and additional payment.

​

Digital Products

Digital products and downloads are non-refundable because access is provided electronically.

If a supplied file has a technical problem or does not match the applicable product listing, contact us and we will provide reasonable adjustments or a corrected file at no additional charge. File compatibility, permitted uses, and included formats are described in each product listing.

​

Contact Us

Email: info@lazystencils.com
Phone: +1 917 403 5176
Mailing address: 1820 Avenue N, 2C, Brooklyn, NY 11230, USA